Last updated: 5th May 2025

1. Overview

Welcome to the Athen Amber Art website. By visiting our website and/or purchasing something from us, you engage in our ‘Service’ and agree to be bound by the following terms and conditions including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the website, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

2. Artwork Sales

Original Works:
All artworks are original and created by Athen Amber Art, unless otherwise stated. Colours may vary slightly from screen to physical artwork due to monitor differences.

Pricing:
All prices are listed in GBP and are subject to change without notice. Pricing includes taxes. Shipping will be calculated at checkout. Import duties may be applicable to some countries which the buyer will need to cover upon receiving the item.

Payments:
Payments are processed securely via Apple Pay, Debit/Credit card or Klarna. No financial information is stored on this website. We reserve the right to refuse any order you place with us.

We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by, or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made through the Athen Amber Art website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more information please review the Refund Policy.

Shipping:
Shipping costs will be provided at checkout or during communication for commisioned work. Once shipped, tracking information will be provided where applicable.

3. Commissions

Custom commissions are available on a case-by-case basis.

Process:
A detailed discussion will take place before starting. A deposit of 50% will be required to begin work, with the remaining balance due upon completion.

Work will start by creating a draft illustration which will be consulted with the buyer. When an agreement is in place in terms of composition, colours and size, you will be given the estimated time of completion. Commissions are aimed to be completed as quickly as possible but may require extra time to ensure the commissioned piece meets your expectations. Progress images will be sent for your approval and a final image will be sent to ensure the buyer is happy with the completed piece.

When commissioning for a painting you confirm that you like the artistic style and approve that the commission will mirror that style.

Use of Commissioned Work:
Unless otherwise agreed, Athen Amber Art retains the right to share images of completed commissions in their portfolio, website, or social media. If you wish your commission to remain private, please state so at the time of request.

4. Returns & Refunds

All sales are final. Due to the handmade and personal nature of artwork, returns or refunds are not accepted on original artwork. If prints are damaged in transit, returns and refunds will be accepted (with photo proof provided within 30 days of receipt).

Commission deposits are non-refundable once work has begun.

5. Intellectual Property

All artwork, text, images, and designs on this site are the property of Athen Amber Art and are protected by copyright law. You may not reproduce, resell, or use any content without written permission.

Purchasing an artwork does not grant the buyer reproduction or commercial rights unless specifically agreed upon in writing.

5. User Comments, Feedback and Other Submissions

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

6. Privacy

Please refer to the Privacy Policy for details on how your personal information is collected and used.

7. Changes to Terms

These Terms and Conditions may be updated at any time without prior notice. Continued use of the site after changes are posted constitutes your acceptance of the new terms.

8. Contact

For any questions about these Terms, please contact:

Athen Wilton-Wright
athenamberart@gmail.com
www.athenamberart.com